MANAGE YOUR DEBIT/ATM CARD WITH EASE!

Did you know, you can now manage your Debit/ATM Card conveniently under Debit Card section on the IndusMobile App.

Click on the Service Request Button to access cool features.

Swipe left/right on card
to view your other cards

Click on ‘i’ icon on the card
to view more details

Click on ‘Reward Points’
to view your accumulated Reward Points

UPGRADE YOUR DEBIT CARD IN JUST A FEW TAPS!

You can now upgrade your Debit Card to enjoy more benefits, offers and reward points by simply following these simple steps.

Click on 'Service Request'
at the bottom of the home screen

Select ‘Upgrade Debit Card’ option under ‘Select your service request’

Choose the card from the drop down options available. You will be shown a list of benefits available on the selected card

Click on ‘Know more’ button to get detailed benefits and charges on the selected card

Select the card variant and Accept the Terms & Conditions

Enter MPIN/OTP to proceed. Your new card will be shipped to your communication address

BLOCKING YOUR DEBIT CARD IS NOW HASSLE-FREE.

If your ATM card or Debit Card is lost or stolen, don't panic. You can now block it instantly on the IndusMobile App, it also gives you an option to get an instant replacement or upgrade to avail more benefits, offers and reward points.

Click on 'Service Request'
at the bottom of the home screen

Select ‘Block Debit Card’ under ‘Select your service request’ option

Choose from the options - No Replacement Required, Replacement Required or Upgrade Card

State the reason for your request

Confirm your request

Your card will be blocked instantly and your replacement/upgraded card will be dispatched to your communication address

CONTROL YOUR DEBIT CARD LIMIT OR BLOCK IT TEMPORARILY.

Now manage your card limits with ease using the IndusMobile App. It comes with options to increase/decrease your card limit or even block your card temporarily in case you have misplaced it.

Click on 'Service Request'
at the bottom of the home screen

Select ‘Manage Debit Card Limits’ under ‘Select your Service request’ option

You can either block your card temporarily using ‘Block/Unblock Card Temporarily’

You can also enable/disable or increase/decrease your Daily ATM Withdrawal Limit, POS Limit or International Transaction Limit

Confirm your changes with MPIN/OTP

Your card will be temporarily blocked or card limit will be updated

SET/ RESET YOUR DEBIT CARD PIN ON-THE-GO.

Forgot your ATM PIN or want to set PIN for your new Card, do it right away on the IndusMobile App without the hassle of visiting the ATM or Branch.

Click on 'Service Request'
at the bottom of the home screen

Select Set/Reset PIN option under drop down to set your PIN

Enter your card CVV, Card Expiry Date and PAN Number/Date of Birth

Enter your New PIN
and confirm the same

Click ‘Yes’ to proceed

Your new PIN will be activated within 4 hours

COMBINE YOUR REWARD POINTS INSTANTLY!

Now combine your reward points and redeem it for your favorite product. All you have to do is transfer the reward points available on your DUO Debit Card to DUO Credit Card using the IndusMobile App.

Click on 'Service Request'
at the bottom of the home screen

Select ‘Transfer Reward Points’
option under drop down
to transfer the points

Min of 300 and maximum of 25000 Reward Points can be transferred

Select ‘From’ and ‘To’ cards for which points need to be transferred

Enter the points that you want to transfer and your points will be transferred within two working days