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Urban Ladder gift voucher - Terms & Conditions

  • This is an Urban ladder Insta Gift Voucher (GV) and would be accepted online at and at listed outlets. For Outlet List, please visit ladder.
  • The person who has the Urban ladder GV is deemed to be the beneficiary.
  • Do inform the cashier that you plan to use the GV for making payments before billing.
  • Only the listed Urban ladder outlets at its sole discretion accept the GV. Urban ladder may add or remove an outlet without giving any prior notice.
  • More than one GV can be used in one bill.
  • This is a ONE time use GV.
  • No Credit note / Refund for the unused amount of the GV will be given.
  • Urban ladder GV CANNOT be revalidated once expired.
  • Urban ladder GV can be used during sale.
  • Urban ladder GV cannot be redeemed on specific block out dates. Urban ladder may add or delete any date on its sole discretion
  • Any dispute related to the GV should be referred to the issuing company and the decision of the issuing company shall be final.
  • Urban ladder makes full efforts to accept Insta Gift Vouchers (GV), but on account of any technical / administrative reasons an outlet may refuse to accept the same.
  • If an Insta Gift Voucher (GV) gets blocked on account of technical issue, it would get enabled in 72 hours.
  • Please contact Shop manager for any acceptance issue and if issue is still not resolved, you can write in to or call 18004199150 for immediate help.