It gives us immense pride to introduce IndusInd Bank PAYBACK Credit Card, in partnership with PAYBACK. A Credit Card that rewards you each time you pay.
Unlock a world of multiple delights from all your day-to-day spending with IndusInd Bank PAYBACK Credit Card.
This Credit Card is specially designed to bring you the best of rewards from both IndusInd Bank and PAYBACK.
Get ready to PAY. Get REWARDED. ENJOY
Get rewarded with 1000 PAYBACK points as a Welcome Bonus on payment of a one-time Joining Fee of INR 249 + GST.
Also get up to 10% Discount* year-round at Big Bazaar, Central, e-Zone, FBB, Brand factory & more with complimentary Future Privilege Membership.
*Future Group Terms & Conditions apply. Please visit www.futureprivilege.com for more details.
Please note: Welcome Bonus Points will be credited to your PAYBACK membership number within 30 working days of payment of Joining Fee.
Future Privilege Membership number will be generated within 30 working days of issuance of your Credit Card.
Drive smart with your IndusInd Bank PAYBACK Credit Card. Get a waiver* of 1% on fuel surcharge across all fuel stations in India.
|Petrol Surcharge Waiver||Monthly Savings||Annual Savings|
|Monthly fuel usage @Rs 8000||Rs 80||Rs 960|
Please note: The value offering is for illustration purpose only. Actual savings will vary based on individual usage pattern.
*Click here for terms and conditions
When you’re always on the go, you need trusted assistance to help you out with routine as well as extraordinary tasks. At IndusInd Bank, our 24-hour complimentary concierge service is designed to match your premium lifestyle needs. Our efficient team is accessible from any corner of the world and can perform every service you may need for your business or pleasure. Just give us a call; we’ll handle the rest. You can sit back and relax!
Our concierge offers you:
Pre-trip Assistance Set your pre-trip worries and anxieties aside! Collect all the information you need to know before you go, feel absolutely equipped to enjoy your next destination! The concierge will provide you with all the information about your travel destination, weather, important landmarks, modes of transport etc.
Hotel Reservation Leave it to the concierge to handle all your reservations and to make arrangements in the finest of hotels across the world to ensure you have a pleasurable and comfortable stay.
The concierge will make all the necessary flight arrangements to help you get to your desired destination.
Sports and Entertainment Booking
If you are interested in attending a sports event, the concierge is at your service to make sure you never miss out on your favourite event.
Interested in attending special events like workshops or talks by eminent personalities? The concierge will provide you with all the information you need and also make reservations on your behalf (whenever possible).
Flowers and Gift
Need help arranging for a special gift, or want to send flowers to that special someone? We’ve got you covered. Leave it to the concierge without a worry. Now you can have gifts delivered to anyone, anywhere in the world. Whether it’s a Swiss watch or a bottle of French wine, the concierge will ensure that it is delivered at the earliest.
To avail of these services, please call our Concierge Desk at 1860 267 7777.
They say the journey is more important than the destination. And we’re here to make sure that nothing robs you of this priceless experience.
When on your road trip, there could be umpteen interruptions to your journey. It could be an unexpected flat tyre, an unforeseen vehicle breakdown, or any other emergency. But there’s no reason to worry. Auto assist will kick into action right away and resolve your problem. All you need to do is give us a call.
With your IndusInd Bank PAYBACK Credit Card, you can now call for help round the clock, all through the year.
Roadside Repair Service
In the event that your vehicle breaks down on the road due to any mechanical/electrical fault, Auto Assist will arrange for a mechanic to repair your vehicle at the location.
Emergency Fuel Supply
Is your vehicle stranded because it ran out of fuel? Not a problem! Auto Assist shall arrange to deliver fuel (up to five litres) to your location to get you to the nearest fuel station.
Flat Tyre Services
If you have a flat tyre, Auto Assist shall arrange for a mechanic to come and repair or replace the tyre.
Accidentally locked yourself out of your car? Or lost your keys while travelling? Relax. Auto Assist can arrange for a locksmith to come and either make a new car key or open your car door for you.
Is your car battery dead or malfunctioning? Auto Assist to the rescue once again! We can arrange for a service provider to come to the spot and fix it.
Emergency Towing Assistance
In case of a breakdown where the car needs to be towed, Auto Assist shall arrange for a towing service to tow your car to a garage for repairs.
Accident Management and Medical Assistance
In the unfortunate event of an accident or emergency, Auto Assist can help you by coordinating necessary activities, including emergency message transmission, arranging for emergency medical assistance, and towing of vehicles.
Auto Assist services are available in Mumbai, Delhi, Bangalore, Pune, Chennai, and Kolkata.
Travel safe and stay worry-free wherever you go, because we’ve got you covered at every step!
For further details please call the Concierge Desk at 1860 267 7777.
*Click here for terms and conditions of the applicable insurance policy.
Are you afraid of your card falling into the wrong hands? Relax! Fraudulent use of your card is not a threat anymore. ‘Total Protect’ is a first-of-its-kind program that covers you for an amount equal to the credit limit on your card and is available on add-on cards as well. So you have no reason to worry about fraudulent transactions on your card.
Total Protect covers you for the following:
Unauthorised transactions in case of loss/theft of card: We provide an insurance cover up to 48 hours prior to you reporting the loss of your card to IndusInd Bank.
It is remotely possible for your card or card details to be stolen and used to produce counterfeit cards. We offer you insurance to protect yourself against such incidents.
*Click here for terms and conditions of the applicable insurance policy.
Air Accident Cover
With the IndusInd Bank PAYBACK Credit Card, you also get a complimentary personal air accident insurance cover of up to Rs 25 lakh.
With IndusInd Bank around to lend you a helping hand, you have very little to worry about!
*Click here for terms and conditions.
A rewarding lifestyle begins with a Credit Card that is made to match your everyday needs. With IndusInd Bank PAYBACK Credit Card, you can enjoy exciting rewards on dining, shopping, entertainment and more!
Please note:From 1st August 2019, the Rewards program will be revised for select merchant categories. Click here for details.
Every day thousands of members experience the thrill of free shopping when they redeem their PAYBACK Points. It works seamlessly for movie tickets on BookMyShow.com, for grocery from Big Bazaar, for a shopping voucher from VoucherWorld or for any product of their choice from the PAYBACK Rewards Catalogue and more.
Redeem your PAYBACK Points and order from the website (Visit rewards.payback.in and choose the product from the PAYBACK Rewards e-Catalogue) or you can call PAYBACK Contact Centre at 1860 258 5000 (between 10 am to 9 pm). Don’t forget to quote the item code of the product you wish to redeem.
Alternatively, you can also redeem your PAYBACK Points to shop at PAYBACK partner brands in-store or online.
Please visit www.payback.in for more details.
Apart from enjoying Reward Points when spending on all your favourite things, you will also get to take home Bonus Rewards!
The spends will include spends done on Primary and Add-on Cards.
Accelerate your Points at PAYBACK Partners
You can also multiply your PAYBACK Points by earning points from different partner brands by quoting your linked mobile number and using your IndusInd Bank PAYBACK Credit Card. For example, if you book your movie tickets through BookMyShow and pay using your IndusInd Bank PAYBACK Credit Card, you are eligible to earn Points from both the partners on the same transaction.
Please note, it is mandatory to quote your PAYBACK membership number/registered mobile number to earn accelerated Points from PAYBACK partners.
IndusInd Bank PAYBACK Credit Card is a chip based contactless Credit Card. This Card has a contactless feature that enables you to make fast, convenient and secure everyday purchases by simply tapping your Credit Card at merchant locations where contactless payment is accepted. It can also be used at millions of Merchant locations where standard Card payments are accepted. Use your IndusInd Bank PAYBACK Credit Card to purchase goods at merchant establishments, for travel, for making payments online/ e-commerce websites and withdraw cash in India as well as across the globe.
Click here for Merchant list accepting Contactless Payments.
The contactless payment feature lets consumers make safe and secure payments with a simple tap of the card on the POS machines at the Merchant outlets. These NFC enabled terminals transmits payment details and authenticates transactions without swiping the card.
Look out for a retailer displaying the contactless symbol and Visa/Master Card logo at the point of sale (POS). Hold your card within 4 cm of the secure contactless reader. Terminal will beep and/or display four green lights confirming completion of the transaction. Four green lights will appear. This takes no more than half a second. You can then remove your card and the transaction will be complete.
You should hold your Contactless card within 4cm of the card reader.
You can use your Contactless Card for any amount within the overall daily POS transaction limit of INR 2000.
A contactless payment is designed to let you make transactions easily and conveniently. The retailer will ask if you require a charge slip. If you do not require a charge slip, please advise the retailer and a charge slip will not be given.
Your transaction is confirmed by a beep sound and/or illumination of four green indicator lights and a display message confirming that your transaction has been successful.
Your card has to be tapped within 4 centimetres of the card reader for more than half a second and the retailer must have first entered the amount for you to approve. Terminals can only process one payment transaction at a time, therefore reducing transaction errors.
Yes. This Credit Card is secured with a Contact & Contactless Chip along with Magstripe and NFC antenna. The NFC antenna is for enabling Contactless Payments at Merchant locations accepting contactless Payments. The Chip and the Magstripe portion is used for Credit transactions - such as usage at POS terminals.
In the rare event when the Contactless transaction on your Credit Card is declined due to any reason the Cardholder can request the merchant to make the payment by swiping or dipping the Card in the traditional manner.
Generally, such situation does not arise. However, in any such stray cases, one may contact IndusInd Bank customer care center to enquire about the status of the transaction.
In case your Credit Card is lost or stolen, please contact IndusInd Bank Customer Care immediately to block your card. You can also block your lost/stolen Credit Card immediately on our Netbanking portal – IndusNet or IndusMobile App.
The Card offers you a total value back of INR 5,840 per year. Here’s how it all adds up:
|A typical example of your spending pattern and the PAYBACK Points you earn|
|Shopping, groceries, dinning||Movies||Others||Fuel Spends||Total spends|
|Overall Points calculator and total value you get|
|Points on Overall spends||11,400|
|Monthly Bonus Points²||6,000|
|Annual Bonus Points³||4,000|
|Total PAYBACK Points||22,400|
|Savings on fuel spends||240|
1On Payment of Joining fee. ²On spending INR 20,000 in a month. 3On spending INR 2,00,000 in a membership year.
PAYBACK is a multi-brand loyalty program that lets you earn and redeem points on every shopping. With a wide range of in-store and online partners, you can earn points on groceries, fuel, entertainment, travel, apparel and more. Members can stack up points and redeem these points for free shopping.
Members earn PAYBACK Points by swiping the PAYBACK Card or by quoting the Linked Mobile Number at the time of check-out at our participating partners.
Points earned can be redeemed for a host of reward options from the PAYBACK Infinity Rewards e-Catalogue or for free shopping across multiple in-store and online partner brands.
PAYBACK Membership comes at no cost and offers a host of benefits. Members earn and redeem PAYBACK Points at over 50+ in-store and offline partner brands. Points can be earned by booking movie tickets, fuelling up vehicle, for shopping at a variety of online shopping websites, buying groceries, publishing reviews, shopping for apparel and a lot more. Earned points can further be redeemed for rewards at the PAYBACK Rewards e-Catalogue or VoucherWorld platform or for refuelling the vehicle, booking travel and a lot more. For more details, visit www.payback.in
PAYBACK Points earned by a member at partner brands gets accumulated under the same membership account thus ensuring the member accumulates points at a faster pace. To link all your card accounts, please call the Contact Centre.
Get rewarded for all your spends on your IndusInd Bank PAYBACK Credit Card
You can also multiply your PAYBACK Points by earning points from different partner brands by quoting your linked mobile number. For example, if you book your movie tickets through BookMyShow and pay using your IndusInd Bank PAYBACK Credit Card, you are eligible to earn points from both the partners on the same transaction
Visit www.payback.in and enter your 16 digit PAYBACK Number or Linked Mobile Number to activate your account online. To view your point balance or update your profile or to redeem PAYBACK Points, you need to enter your 4-digit PIN.
PIN is a 4 digit numeric value providing access to your PAYBACK Account. In case you do not have a PIN, click the ‘Forgot PIN’ link and you will be sent a PIN on your Linked Mobile Number and registered email id.
If you are an existing PAYBACK member, the same PAYBACK account number will be updated in Bank’s records for crediting PAYBACK Points (subject to internal criteria), else a new PAYBACK account may be created and updated accordingly. For any queries, you may contact PAYBACK at 1860-258-5000 (between 10 am to 9 pm – call charges apply) and also aggregate your cards, if required. Alternatively, you can write to firstname.lastname@example.org stating your 16 digit card number & linked mobile number.
Every day thousands of members experience the thrill of free shopping when they redeem their PAYBACK Points. It works seamlessly for movie tickets on BookMyShow.com, for grocery from Big Bazaar, for a shopping voucher from VoucherWorld or for any product of their choice from the PAYBACK Rewards Catalogue and more
Redeem your points and order from the website (Visit rewards.payback.in and choose the product from the PAYBACK Rewards e-Catalogue) or you can call PAYBACK Contact Centre at 1860 258 5000 (between 10 am to 9 pm) but don’t forget to quote the item code of the product you wish to redeem.
Alternatively, you can also redeem your PAYBACK Points to shop at our partner brands in-store or online.
You can manage your PAYBACK Points by registering on the website (www.payback.in) or by calling the Contact Centre or by sending SMS PBBAL < space > < last four digits of your PAYBACK Card Number > to 9212146468 from your registered mobile number (National SMS charges apply)
Yes, you can call PAYBACK Contact Centre at 1860 258 5000 (between 10 am to 9 pm) to place the redemption order request or visit rewards.payback.in to convert the points online.
If you would like to change your existing PIN –
a. Login to your PAYBACK Account.
b. Go to My Account page.
c. Click on Change PIN
d. Alternatively, call the Contact Center to update the PIN.
If you have forgotten your PIN –
a. You can call our Contact Center and request for a PIN reset.
Customers can also log into the PAYBACK website and click on ‘FORGOT PIN’ link.
PAYBACK Points will expire in 3 years from the date of issuance.
Future Privilege Membership program is a special privilege program created for Future Group business partners and associates. Your enrolment with the IndusInd Bank PAYBACK Credit Card gives you access to this membership that gets you assured discounts at all participating Future Group outlets (viz BigBazaar, Central, Brand Factory, Home Town, FBB, ezone, Foodhall)
All you need to do is this: Each time you shop, give your registered mobile number at the billing counter each time you make a purchase before billing. The cashier will feed your registered mobile number in the system and you can avail instant discounts.
There are Special Sale Previews, exciting offers and schemes that will be communicated to you from time to time.
This mobile based membership is valid for a period of one year (12 Months) from the date of issuance. The Maximum annual shopping limit across all participating stores is Rs 2 Lacs Only.
All terms & conditions mentioned on the website www.futureprivilege.com will be applicable
Your existing membership will be renewed and will be valid for a period of one year (12 Months) from the date of issuance.
This is subject to all terms & conditions mentioned on the website www.futureprivilege.com
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