Personal Banking

Features

We are proud to present India’s first interactive card with the IndusInd Bank Nexxt Credit Card, that offers you absolute flexibility when making payments at POS. This next gen state-of-the-art card plastic has LED buttons which empower you to switch between multiple payment options.

Experience the new way to pay as you can use Credit, Rewards or EMI option while purchasing your favorite items at the store.

Important Points to Note:

  • Nexxt Credit Card works like a regular Credit Card for online transactions. Please use the credentials printed on the back of the Card to complete the transaction.
  • For in-store transactions, please press a button with your preferred option to pay and the indicator light will initially emit light constantly, and then blink periodically, for up to 6 minutes.
  • During this 6 minute period, you may swipe/insert/tap your Card or handover your Card to a cashier.
  • The EMI & Rewards buttons on Nexxt Credit Card can be used only while transacting at POS merchant outlets and will not apply to Online, Moto, IVR, Samsung Pay and ATM cash withdrawal transactions. For such transactions, the standard credit option will be considered. Cardholder can however opt for the EMI option without using the buttons, if provided by merchants for online transactions.

Please click here to view Safety Tips on your Credit Card.

Nexxt Welcome

With the IndusInd Bank Nexxt Credit Card you can enjoy all the privileges that you deserve. Choose any one of the options from a select collection of welcome gifts for you.

EazyDiner:
Book your favourite Restaurants on a tap & get great Deals & Discounts. EazyDiner is your one-stop-shop for instant table bookings & a convenient dining experience.

Founded in 2014, EazyDiner is India’s first online restaurant reservation platform curated by Vir Sanghvi and others with past experience in the hospitality industry.
It provides short concise reviews, finds restaurants and bars and makes online reservations within 30 seconds.
EazyDiner offers table reservation in top 2000 restaurants across 9 Indian cities with a guaranteed meal offer.

Steps to Redeem the EazyDiner Gift Voucher

  • To utilize the voucher, Cardholder will first need to download the EazyDiner App or visit EazyDiner website.
  • Cardholder will then have to register with his mobile number. (Or Login if user already has the EazyDiner account)
  • Once registered, Cardholder will need to visit the IndusInd Bank Partner Experiences page and will be prompted to enter the Voucher Code.
  • Cardholder will be able to see the Voucher amount that has been transferred in the Gift Card section of Cardholder’s profile page on EazyDiner.
  • To redeem the amount, Cardholder will need to visit the Pre-paid meals section under the Home page, select a restaurant of his choice, select Pre-paid meal option.
  • Once the selection is completed, Cardholder will be asked to pay with Payment options.
  • Cardholder will have to use Gift Card option for payment. In case there is a balance leftover post making this payment; the same will remain in the Gift Card. This balance can be used again for any further bookings till the validity.

Please click here for terms and conditions.

Oberoi Hotels:

Got a luxurious sojourn on your mind? Whether it’s for business or pleasure, you can enjoy a leisurely stay at one of the best Oberoi Hotels, courtesy IndusInd Bank.

If you’d like to reserve your room, please contact Oberoi Central Reservations (Toll free: 1 800 11 2030; Telephone: +91 11 2389 0606; Email: reservations{}oberoigroup.com ; Fax: +91 11 2389 0500) after receiving your Oberoi Gift Voucher

Click here for terms and conditions

Montblanc:

Experience Montblanc - a brand with the commitment to excellence and fine craftsmanship since 1906. Choose from an exquisite collection of watches, writing instruments, jewellery, leather goods and eyewear.

Mont Blanc stores now are located in 6 cities and we have 12 stores across the country.

Click here for terms and conditions

Luxe Gift Card:

Indulge in a world of extravagance with the Luxe Gift Card – One Card, Several Indulgences. Get access to more than 30 global luxury and premium brands with a presence of over 360 stores across 30 cities in India.

Please Click here for terms and conditions.

 

Please note: The above Welcome Gifts are available at select fee points only. Please contact our  phone banking service or Sales representative for applicable charges.

 

VOUCHAGRAM :

BATA

If you’re looking for the best-in-class affordable footwear that does not compromise on style, Bata is the brand for you. Bata Gift Vouchers can be redeemed across all Bata stores in India.

Click here for terms and conditions

Vero Moda

Vero Moda is shopper’s paradise for chic and elegant apparels and accessories. Pick from your favourite tops, dresses, trousers, t-shirts, and handbag options. Use Vero Moda Gift Vouchers so that you shop more and pay less.

Click here for terms and conditions

Raymonds

Dress up for the occasion with Raymond. The group owns premium apparel brands such as Raymond, Raymond Premium Apparel, Park Avenue, Park Avenue Woman, ColorPlus and Parx. The Raymond Shop (TRS) is one of the largest clothing networks with over 700 retail shops in 200 cities across India and overseas.

Click here for terms and conditions.
Click here for a list of Raymond outlets.

You can contact the shop manager for any acceptance issues or write to help@mygyftr.com or call 0 851000 4444 for immediate help.

United Colors of Benetton

United Colors of Benetton is a leading global apparel brand that has over 106 stores across 45 cities in India alone. The brand has many mega-stores in the country, with a focus on apparel for men, women and kids.

Click here for terms and conditions.
Click here for a list of Benetton outlets.

If you are facing any acceptance issues, feel free to contact the shop manager or write to us at help@mygyftr.com or call 0 851000 4444 for instant help.

Aldo

Aldo aims to provide unparalleled shopping experience, specializes in high-quality fashion footwear and accessories. Aldo shoes are built on core values of integrity, love and respect. Use this at 150+ outlets across India.

Click here for terms and conditions
Click here for list of outlets

William Penn

William Penn is the ultimate destination for premium pens and stationery. It is a nationwide chain and has been expanding its product portfolio to include men’s accessories and corporate gifts. The company has exclusive tie-ups with many well-known brands such as Sheefar, Hugo Boss, Sailor & Zippo, Moleskine. Lapis Bard and Pennline are Willam Penn’s own line of high quality pens and accessories. 

Click here for terms and conditions
Click here for list of outlets

Titan

Titan Company Ltd. is an Indian designer and manufacturer of watches, jewellery and accessories including sunglasses, wallets, bags, belts, fragrances and helmets 32 countries around the world. Use this at 550+ outlets across India.

Click here for terms and conditions
Click here for list of outlets

Pantaloons

Pantaloons Fashion & Retail Limited is an Indian premium clothing retail chain. Pantaloons has 130 fashion stores in 40 cities and towns in India. Brands include Ajile, Chalk, Akkriti, Trishaa, Rangmanch, candies, Honey, Annabelle, Richard Parker, SF Jeans, Bare Denim, Bare Leisure and JM Sports, etc.

Click here for Terms and Conditions.
Click here for Pantaloons Outlets.

Hidesign

Hidesign is a premium leather brand. Shop for handcrafted leather bags, sunglasses, wallets, shoes, accessories and other lifestyle products. Hidesign is known for its exquisitely handcrafted, all natural, eco-friendly luxury leather goods and fashion accessories.

Click here for Terms and Conditions.
Click here for Hidesign Outlets.

Woodland

With a brand vision 'TO EMPOWER EXPLORERS EVERYWHERE', Woodland positions itself as a rugged, outdoor shoe brand, preferred by adventure enthusiasts. Woodland offers an extensive line of footwear, performance apparel and outdoor gear.

Click here for Terms and Conditions.
Click here for Woodland Outlets.

United Colors of Benetton

United Colors of Benetton is today a leading brand in India with more than 106 stores across 45 cities in India. The retail network is a mix of owned and franchised stores.Many of these are mega stores, with size more than 4,500 square feet and an increased focus on apparel for men, women and kids.

Click here for Terms and Conditions.
Click here for Benetton Outlets.

Please contact Shop Manager for any acceptance issue and if issue is still not resolved, you can write in to help@mygyftr.com or call 0 851000 4444 for immediate help

Yatra

Yatra.com is a leading online travel company in India and is committed to the mission of "creating happy travelers." Through their website www.yatra.com, mobile application and our other associated platforms, leisure and business travelers can explore, research, compare prices and book a wide range of services catering to their travel needs.

Click here for Terms and Conditions.

CHARLES & KEITH

Charles & Keith is a Singaporean fast fashion brand specializing in women's footwear and accessories. It offers high-end fashion with trendy designs without compromising on quality. 
Charles & Keith Gift Vouchers are redeemable at 150+ outlets across India. Gift Vouchers / Gift Cards can be used buy variety of Charles & Keith Shoes, Accessories & more at outlet. The great thing about this Gift Vouchers / Cards is that it can clubbed with any ongoing offers & discounts & even in end of the season sale. Go cashless & use Gift Vouchers for hassle free shopping.  Dress up and down with Charles and Keith.

Click here for terms and conditions.
Click here here for list of outlets.

Louis Philippe

For thirty years now, Louis Philippe has been delivering finessed formal apparel for the discerning gentleman. Louis Philippe offers both formal and casual clothing and accessories that balance contemporary style with the classic fit. Visit any one of the 1000+ stores along with Louis Philippe vouchers and you will get the same unmatched precision and comfort from their products, every time. 
So carry your Louis Philippe gift cards and walk out of the stores with products that complement your attitude. 

Click here for terms and conditions.
Click here here for list of outlets

HUSH PUPPIES

Hush Puppies is the go-to footwear, accessory and apparel brand that delivers the right mix of timeless style, dependable comfort and quality. Since 1958, the brand has defined authentic casual style for generations of consumers around the world.

Click here for terms and conditions.
Click here here for list of outlets.

Urban Ladder

Furnish your home with Urban Ladder’s high quality and best in class furniture. Urban Ladder offers you the option to choose from 500+ design options so that your furniture speaks to your house. Beautify the interiors of your home with Urban Ladder gift vouchers and Urban Ladder gift card and choose from a wide range of decor, interior, dining, utility, storage and other furnishing options. Pick products from any segment using Urban Ladder e gift vouchers and e gift cards and get great deals on already running discounts.

Click here for terms and conditions.

Celio

Shop for the best in class clothes and accessories with Celio gift vouchers.

Click here for terms and conditions

Puma

One of the world’s major sports footwear brands, Puma is a German multinational company and the world’s third-largest sports manufacturer. It is known to design and manufacture casual and active footwear, apparel and accessories.

Click here for terms and conditions

Kama Ayurveda

Pamper your skin and rejuvenate your soul with authentic ayurvedic products from Kama Ayurveda.

Click here for terms and conditions

W for Women

W, a well-known ethnic wear brand is famous for its unconventional designs and high quality material.

Click here for terms and conditions

PVR Cinemas

Founded in 1997, PVR is an Indian film exhibition company and one of the leaders of the Indian movie theater industry. It is a popular choice of every movie enthusiast out there. PVR offers you the option to pick from 745+ screens spread across 160+ properties pan India.

Click here for terms and conditions

Gini and Jony

This casual apparel and accessory brand is retailing high quality casual and everyday wear for younger population. Shop for the best in class clothes and accessories with Gini and Jony gift vouchers.

Click here for terms and conditions

Chicago Pizza

This Delhi-based Pizzeria chain has been giving its Indian customers the taste of its hot and delicious pizzas and sides with all their heart. Feed your soul with discounted deals running on Chicago Pizza menu with gift vouchers

Click here for terms and conditions

Fab Hotels

The brand has a network of 450+ 3-star hotels across 40+ Indian cities.

Click here for terms and conditions

Chaayos

India’s first tea-serving chain was founded in 2012. Currently, Chaayos operates in Gurgaon, New Delhi, Mumbai and Noida.

Click here for terms and conditions


Please note, above mentioned brands are available at specific fee options only.


Your welcome gift is subject to the conditions mentioned below:

  • The cardholder shall be eligible for the welcome gift on payment of the joining fee or settlement of payment against joining fees
  • The cardholder will be sent an SMS from IndusInd Bank within 10 working days of fee payment once they are eligible for a welcome gift
  • The cardholder will then need to request for dispatch of the welcome gift within 30 days of receiving the SMS by contacting the bank’s helpline number at 1860 0267 7777 or write to priority.care@indusind.com. Please note that welcome gift dispatch request received after the stipulated time period of 30 days will not be considered
  • On receipt of request from the cardholder, an SMS will be sent to their registered mobile number within 15 working days on the process to be followed to redeem the E-Gift Voucher
Nexxt Rewards

Earning Reward Points:

Watch your reward points grow by using your IndusInd Bank Nexxt Credit Card for business or pleasure wherever and whenever you choose.
For every Rs. 150 spent on your IndusInd Bank Nexxt Credit Card, you get 1 Reward Point.

Please note:From 1st August 2019, the Rewards program will be revised for select merchant categories. Click here for details.

Redemption of Reward Points:

Besides paying with your accumulated rewards for purchases using the Rewards button on your Nexxt Credit Card, you can also redeem your reward points in following ways:

IndusMoments Click here for terms & conditions
Airline miles on Jet Airways Click here for terms & conditions
Airline miles on Vistara Click here for terms & conditions
Cash Credit Click here for terms & conditions

Click here for generic terms & conditions and the steps to redeem your reward points against any of the Redemption options.

Click here to know more about Pay by Rewards option.

Nexxt Life

Movies are magical and what better way to experience them than with someone special. 
At IndusInd Bank, we believe that entertainment is all the more fun when you share it with someone special. That’s why IndusInd Bank in association with BookMyShow and Sathyam Cinemas bring you an option where you buy one movie ticket and get the another one absolutely free. Enjoy the show!

BookMyShow

  • Buy One movie ticket and get the other one absolutely free *
  • The Cardholder can avail up to 2 free movie discounts in a month
  • Offer valid on all theatres registered with BookMyShow across all major cities
  • Please log onto www.bookmyshow.com to book your tickets today.

*The price of the free ticket is capped at Rs 200. In case, the price of the ticket is more than Rs 200, the cardholder will receive a discount of Rs 200 and the remaining amount will have to be paid by the Cardholder using his IndusInd Bank Credit Card.

Click here for terms and conditions.

Sathyam Cinemas

  • Buy one movie ticket and get the other one absolutely free*
  • Customer can avail up to 4 free tickets in a month
  • Offer valid in Chennai only
  • Please log onto www.spicinemas.in/cinemas/sathyam to book your tickets today

*Click here for terms and conditions

Offer valid till 31st March 2021

Nexxt Travel

Priority Pass Program

Successful people are always on the move. Be it within the country or abroad, planning your travel is no easy task.

At IndusInd Bank, we make sure that you are pampered with style and care, making travel a pleasurable experience for you.

Along with numerous travel offers, you can now also enjoy access to 600+ lounges across the globe with a complimentary Priority Pass.

Value Offering:

Annual membership Priority Pass cost Annual Benefit
Priority Pass Membership USD99 X 2 USD 198 (Rs. 14,500 per annum approximately)

Travel Plus Program :

IndusInd Bank understands your travel needs and brings to you set of unique travel assist program - 'Travel Plus'.
You already have access to over 600 VIP airport lounges around the world as part of the Priority Pass Program. With the Travel Plus Program, you also enjoy special waivers on lounge usage charges outside India.

Value Offering:

Program Travel Insurance Lounge usage Enrolment fees Annual Saving
Travel Plus Yes Maximum of 8 lounge usage/year of value $27 Rs. 5,000 per annum w.e.f. 15th Oct 2013 Rs. 16,000 approximately

Travel Insurance Cover Details:

IndusInd Bank has tied up with ICICI Lombard General Insurance Company Limited("Insurance Company") as a group manager to provide Card holders with the following insurance cover under the Program:

Insurance cover Sum assured (up to)
Lost baggage Rs. 100,000
Delayed baggage Rs. 25,000
Loss of passport Rs. 50,000
Lost ticket Rs. 25,000
Missed connection Rs. 25,000

Click here for terms and conditions.

Nexxt Freedom

Get freedom from surcharge on petrol pumps across India. Enjoy a waiver* of 1% on fuel surcharge at any petrol pump across India.
Value Offering:

Petrol Surcharge Waiver Monthly Savings Annual Savings
Monthly fuel usage @Rs. 8000 Rs. 80 Rs. 960

The information given in the value offering is based on certain assumptions and is for illustration purpose only. Actual savings will depend on the usage pattern of a particular cardholder.

*Click here for terms and conditions

Nexxt Concierge

Nexxt concierge service brings you a team of professionals who are ready 24 hours a day to give you assistance on hotel reservations, flight booking and many other lifestyle requirements. This is a complimentary service and is accessible from any corner of the world. All you have to do is call and ask for assistance, sit back and relax. We take care of the rest.

Concierge offers you:

Pre-trip Assistance:-
No more pre-trip worries. Collect all the information you need to know before you go. The concierge will provide you with all the information about your travel destination, like the weather, important landmarks, modes of transport etc.

Hotel Reservation:-
Let the concierge handle your reservations. The concierge shall make all the arrangements in the finest hotels across the world to ensure you have a pleasurable and comfortable stay.

Flight Booking:-
The concierge will make all the necessary flight arrangements to help you get to your desired destination.

Sports and Entertainment Booking:-
If you are interested in booking any sports events, concierge is here for you. The concierge will make sure you don’t miss out on your favourite event anytime.

Exclusive Booking:-
If you are interested in special events like workshops or talks by eminent personalities, the concierge will provide you with all the information you need and also make reservations on your behalf (whenever possible).

Flower and Gift:-
Need help arranging a special gift or want to send flowers to that special someone, leave it to the concierge. Now, you can have a gift delivered to anyone, anywhere in the world, whether it is Swiss watches or French wine, the concierge will ensure that it is delivered to your loved ones.

To avail these services, please call our Concierge Desk at 1860 267 7777

Nexxt Auto Assist

It is believed that the journey is more important than reaching the destination. And we make sure that nothing robs you of this priceless experience.
When on the road, there could be a thousand things that could interrupt your journey. But not when you have the IndusInd Bank assistance. Be it an unwanted flat tire, an unforeseen vehicle breakdown or any other emergency it can now be tackled with Auto Assist.

With your IndusInd Bank Nexxt Card, you can now call for help 24-Hours, all 365 days.

Roadside Repair Service:
In the event that your vehicle breaks down on the road due to any Mechanical / Electrical fault, Auto Assist will help in arranging for the mechanic for repair of your vehicle at the vehicle's breakdown location.

Emergency Fuel Supply:
If, your vehicle gets stranded on the road due to lack of fuel, the Auto Assist shall arrange to deliver the fuel (up to 5 liters) to the location where your vehicle is stranded.

Flat Tire Services:
In case of a flat tire, the Auto Assist shall arrange for a mechanic to come and repair the flat tire.

Keys Locked Inside:
In the case of car keys getting locked inside the car or keys getting misplaced, Auto Assist can even arrange for a locksmith to come and either prepare a new car key or open your car for you at the time of need.

Battery Service:
In case the battery is dead and not functioning, the Auto Assist shall arrange for a service provider to come for battery repair at the vehicle’s breakdown location.

Emergency Towing Assistance:
In case of a breakdown where the car needs to be towed, the Auto Assist shall arrange for a towing service for taking your car to the appropriate repair shop.

Accident Management & Medical Assistance:
In the unfortunate event of an accident or emergency, the Auto Assist will help you by co-ordinating necessary activities including emergency message transmission, arranging for emergency medical assistance, towing of vehicles.

Auto Assist services are available in Mumbai, Delhi, Bangalore, Pune, Chennai and Kolkata.
Be safe and worry-free, wherever you go.
For further details please call the Concierge Desk at 1860 267 7777.

*Click here for terms and conditions of the applicable insurance policy.

Nexxt Assurance

Total Protect

You don’t need to worry about fraudulent usage of your card anymore. ’Total Protect‘ is a first- of- its- kind program which covers you for a sum up to the credit limit on your Credit Card and is available on add-on cards as well. With us, you can be worry free about fraudulent usage of your card.

'Total Protect' covers you for the following:-

  • Unauthorised Transactions in case of loss/ theft of Card: We provide an insurance cover up to 48 hours prior to you reporting the loss of your Card to IndusInd Bank.
  • Counterfeit Fraud: It is possible that your Card or Card details are stolen and used unscrupulously by producing counterfeit plastic. We offer you insurance to protect yourself against such incidents.

*Click here for terms and conditions of the applicable insurance policy.

Air accident cover

With the IndusInd Bank Nexxt Credit Card, you also get a complimentary Personal Air Accident insurance cover of up to Rs. 25 lakh.

With IndusInd Bank around to lend you a helping hand, you have very little to worry about.

*Click here for terms and conditions

Visit Indusind.com to Know More

Payment Flexibility at POS

YOUR INDUSIND BANK NEXXT CREDIT CARD COMES WITH FLEXIBLE OPTIONS TO PAY AT POINT OF SALE MERCHANT ESTABLISHMENTS:

1. Pay with Credit option

2. Pay with Reward Points.

3. Pay with EMI (pay in equal instalments of 6, 12, 18 and 24 months).

This next gen state-of-the-art card includes a number of innovative features. The Card plastic has buttons for payment options. Each  button corresponds to a different payment feature .  When the button is pressed, the LED light associated with the pressed button illuminates to indicate the payment selection. We request you to press the relevant button (Credit/Rewards/EMI) before authorizing the transaction at POS to indicate your choice of payment.

CREDIT OPTION:

Press this button if you wish to pay via the Credit option. This works just like your regular Credit Card.

REWARD POINTS OPTION:

To pay using your accrued rewards, press the Rewards button before authorizing the transaction. Please note, the transaction will be approved subject to available credit limit on your credit card account. Your accumulated reward points will get deducted against the value of the transaction within 2 working days of settlement of transaction.

Your accumulated rewards will get deducted against the value of the transaction. Please note, you will need to accumulate a minimum of 500 reward points to use ‘Pay by Rewards’ option.

You can check your available rewards balance through any of the following options:
      · IndusMobile App – On Credit Card Details page, user can click on ‘View’ link in Reward Points section
      · IndusAlerts – SMS RBALE <space> <last 4 digits of card number> to 5676757

Please click here for terms and conditions.

EMI OPTION:

To pay using the EMI option, select the number of months by pressing the EMI button till you reach your desired number of months before authorizing the transaction. For instance, for 6 months, you have to press the EMI button once. For 12 months, you have to press twice, and so on. Please ensure the LED light corresponding to your preferred tenure option illuminates before using the Card.

The Cardholder can choose between EMI tenure options of 6,12,18 and 24 months at an interest rate of 12%. The Bank may at its sole discretion change the interest rate applicable for EMI. The Cardholder will be informed about the revised interest rate.

Please click here for terms and conditions.

 

Important Points:

  • Your Credit Card works like a regular Credit Card for online transactions. Please use the credentials printed on the back of the Card to complete the transaction.
  • For in-store transactions, simply press a button with your preferred option to pay and the corresponding indicator light will illuminate.
  • The indicator will initially emit light constantly, and then blink periodically, for up to 6 minutes.
  • During this 6 minute period, you may swipe/insert/tap your card or hand over your card to a cashier.
  • The LED light will switch off 20 seconds after a transaction.  If no transaction happens, the LED light will switch off after 6 minutes.
  • To turn the LED light off, press the currently illuminated button again.
  • Please note, the EMI and Rewards buttons on your Nexxt Credit Card can be used only while transacting at POS merchant outlets and will not apply to Online, Moto, IVR, Samsung Pay and ATM cash withdrawal transactions. For such transactions, the standard credit option will be considered. You may however opt for the EMI option without using the buttons, if provided by merchants for online transactions.
  • If the Cardholder wants to avail Merchant EMI through PoS then credit button needs to be pressed before authorizing the transaction. Please note, the rate of interest for merchant EMI can be different from the standard rate of interest of 12% applicable on Pay with EMI option through EMI button.

Visit Indusind.com to Know More

Contactless Card Features

IndusInd Bank Nexxt is a chip based contactless Credit Card. This Card has a contactless feature that enables you to make fast,  convenient and secure everyday purchases by simply tapping your Credit Card at merchant locations where contactless payment is accepted. It can also be used at millions of Merchant locations where standard Card payments are accepted. Use your IndusInd Bank Nexxt Credit Card to purchase goods at merchant establishments, for travel, for making payments online/ e-commerce websites and withdraw cash in India as well as across the globe.

Use of IndusInd Bank Nexxt Credit Card:

  • Faster day-to-day payments at merchant locations accepting Contactless Payments.
  • Shopping at 10 lakh merchant outlets in India and over 30 million worldwide accepting Card Payments.
  • For booking movie tickets, utility bill payments, travel, other online purchases.
  • Safe online shopping and e-commerce transactions.

Flexibility of payment options at POS.

Merchant list

FAQs

IndusInd Bank Nexxt is a chip based contactless Credit Card. This Card has a contactless feature that enables you to make fast, convenient and secure everyday purchases by simply waving your Credit Card at merchant locations where contactless payment is accepted. It can also be used at millions of Merchant locations where standard Card payments are accepted.

What is Contactless Payment?

The contactless payment feature lets consumers make safe and secure payments with a simple tap of the card on the POS machines at the Merchant outlets. These NFC enabled terminals transmits payment details and authenticates transactions without swiping the card.

How do I use the Contactless feature on my IndusInd Bank Nexxt Credit Card?

Look out for a retailer displaying the contactless symbol and Visa/Master Card logo at the point of sale (POS). Hold your card within 4 cm of the secure contactless reader. Terminal will beep and/or display four green lights confirming completion of the transaction. Four green lights will appear. This takes no more than half a second. You can then remove your card and the transaction will be complete.

How close to the reader does the card need to be?

You should hold your Contactless card within 4cm of the card reader.

Is there a limit on the value of goods you can purchase with Contactless Credit Card?

You can use your Contactless Card for any amount within the overall daily Point of Sales Limit of Rs. 2000 transaction.

Will I receive a charge slip for transactions I make?

A contactless payment is designed to let you make transactions easily and conveniently. The retailer will ask if you require a charge slip. If you do not require a charge slip, please advise the retailer and a charge slip will not be given.

How do I know when a payment has been made?

Your transaction is confirmed by a beep sound and/or illumination of four green indicator lights and a display message confirming that your transaction has been successful.

Could I unknowingly have made a purchase if I walk past the reader?

Your card has to be tapped within 4 centimetres of the card reader for more than half a second and the retailer must have first entered the amount for you to approve. Terminals can only process one payment transaction at a time, therefore reducing transaction errors.

What are the features of the IndusInd Bank Nexxt Credit Card ?
  • IndusInd Bank Nexxt is a multi-purpose International Credit Card which can be used for the following purposes:
  • Faster day-to-day payments at merchant locations accepting Contactless Payments
  • POS shopping at 10 lakh merchant outlets in India and over 30 million worldwide accepting Card Payments
  • Safe online shopping and e-commerce transactions
  • Utility and other Bill Payments
Is this a Chip Card?

Yes. This Credit Card is secured with a Contact & Contactless Chip along with Magstripe and NFC antenna. The NFC antenna is for enabling Contactless Payments at Merchant locations accepting contactless Payments. The Chip and the Magstripe portion is used for Credit transactions - such as usage at POS terminals.

What happens when the contactless transaction is declined?

In the rare event when the Contactless transaction on your Credit Card is declined due to any reason the Cardholder can request the merchant to make the payment by swiping or dipping the Card in the traditional manner.

What happens when the transaction slip is not generated and customer's account is debited?

Generally, such situation does not arise. However, in any such stray cases, one may contact IndusInd Bank customer care center to enquire about the status of the transaction.

What process needs to be followed in case of lost or stolen card?

In case your Credit Card is lost or stolen, please contact IndusInd Bank Customer Care immediately to block your card. You can also block your lost/stolen Credit Card immediately on our Netbanking portal – IndusNet or IndusMobile App.

Visit Indusind.com to Know More

FAQs

What is IndusInd Bank Nexxt Credit Card?

It is the new generation Credit Card from IndusInd Bank which allows the users to make faster payments at merchant locations with just a Tap where contactless payment is accepted. It can also be used for standard shopping, online transactions and at ATMs.

Where can I use the IndusInd Bank Nexxt Credit Card?

Anywhere that the Contactless payment PoS Machine is available, the card can be used to tap and pay. If a contactless PoS machine is not available, the Contactless card can still be used for swipe or dip transactions. If the PoS machine has a contactless symbol displayed on it, then it is enabled for contactless payments

Will I receive a notification each time a Transaction is done on my IndusInd Bank Nexxt Credit Card?

Yes, Like a Standard Credit Card the customer will receive an SMS and an e-mail notification each time a transaction takes place.

How do I use my Nexxt Card?

The Nexxt Credit Card gives greater flexibility to the Customer to pay using any of the following options at the point of sale:

  • Pay in full
  • Pay with reward points
  • Pay with EMI (pay in equal instalments of 6,12,18 and 24 months)

The card plastic has buttons for payment options. When the button is pressed, the LED associated with the pressed button illuminates to indicate the payment selection.

Please note, the option of pay using reward points or EMI is not enabled for online transactions.

How to check my accrued Reward Points before paying via the Reward Points options?

You can check the accrued Reward Points on your IndusInd Bank Nexxt Credit Card through any of the following options:

  • IndusInd Bank Mobile banking app, IndusMobile
  • Log on to the Net banking portal, IndusNet
  • SMS RBALE (space) XXXX to 5676757 where XXXX denotes the last 4 digits of your active Credit Card number.
  • Call IndusInd Bank Phone Banking helpline number 18602677777
If I make a payment via the EMI option but want to change it to Reward Points later, is that possible?

Please note, selection of payment option needs to be made before inserting your card in the POS machine slot. We will be unable to change the payment option once the transaction is authorised.

Will I have different EMI and Card billing cycles?

The first EMI shall be billed on the date on which Purchase Transaction is converted into EMI (conversion date). All billing of EMIs in the subsequent months shall be on the same date as the conversion date for that month.

How do I know that the preferred option to pay is successfully selected?

When you press a button, light will emit from the corresponding light indicator to confirm your selection.

How do I know that the option I have selected to pay has been successfully processed

The Pay by Rewards or Pay by EMI request will be processed within 2 working days after the transaction is settled. Once the request is processed or declined, you will receive an SMS on your registered mobile number.

Will the LED light remain illuminated while card is being used?

Yes, Whenever you press a button, the corresponding indicator will initially emit light constantly, and then blink periodically, for a total of up to 6 minutes. During this 6 minute period, you may swipe/insert/tap your card or hand your card to a cashier.

If I do not select 'Pay by Rewards' can I pay using rewards for a particular transaction later?

Please note, you can opt for 'Pay by Rewards' for a transaction only by pressing the rewards button before incurring a transaction at the store. However, you can redeem your accumulated rewards points to adjust the outstanding on your Credit Card account as per the terms of cash credit reward redemption.

If I do not select 'Pay by EMI' can I convert a particular transaction into EMI later?

You can opt for EMI conversion through the helpline number or IndusMobile/IndusNet to convert a transaction into EMI,if you have not selected 'Pay by EMI' option. Please note, your request will be processed subject to eligibility & approval. Final approval for the EMI shall be at the sole discretion of IndusInd Bank.

Can I Pay by Rewards or EMI for ATM cash withdrawal transactions?

No. The Pay by Rewards or EMI is not applicable on cash withdrawal transactions.

Is there any restrictions on the number of transactions for EMI conversion?

No, there is no restrictions on the number of 'Pay by EMI' transactions.

Is there any minimum transaction value for EMI conversion?

Yes, The Pay by EMI option using the EMI button is available for transactions above INR 2,000.

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Value Table

Nexxt Credit Card privileges

Annual Estimation
Nexxt Privileges Savings on Market Value
Priority Pass Membership for you and your partner $99 x 2 = Rs. 14,500
Movie tickets at theatres 2 times a month (2*200*12) Rs. 4,800
Savings on Fuel Surcharge## Rs. 2,400
Annual value of Reward Points on an average spend of Rs. 30,000 per month (200 points per month) Rs. 2,400
Total Savings Rs. 24,100
*The above illustration is based on hypothetical estimate of expenses.

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